Using Sahara
Trouble connecting a health system, a record that will not load, or a question about what part of the app is showing you. Do not include medical details in your message; we do not need them to help.
Synodha › Contact
One address, read by the people who build this.
Sahara is free and there is no sales team to route you through.
What to send
Write about any of these.
Your data
Requests to access or delete what Sahara holds. The app also has an in-app control that deletes your stored data directly. See the privacy overview.
A correction
Something inaccurate in a guide or in how education is presented. We would rather hear it than not; see the editorial policy.
Health systems and enterprise
Evaluating Swasth, Setu or Saathi. Tell us the workflow you are trying to improve and we will tell you honestly whether it is a fit.
Security
To report a suspected vulnerability, write to the same address with "security" in the subject and we will prioritise it.
Press
Same address. We will not comment on anything we cannot evidence.
Important
This is not a clinical channel.
We cannot answer questions about what your results mean, what a medication does for you, or whether a symptom needs attention. Those belong with your care team, who can see your full situation.
For an emergency or urgent symptom, call your local emergency number or seek qualified emergency care. Do not write to us and wait.